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Healthy Start Coalition of Brevard County
Job Description

Community Program Specialist

The Community Program Specialist will work collaboratively with participating agency representatives to develop and implement a Coordinated Intake & Referral (CI&R) system to serve at-risk families in Brevard County. The Community Program Specialist will perform all aspects of the CI&R system. The CI&R system will utilize the Healthy Start Risk Screen Tool and self-referrals. The Community Program Specialist will report to the Contract Manager.

Specific duties include:
Works cooperatively with Coalition members, staff and community partners in communicating the mission, services and goals of the organizations and the CI&R system.

  • Ensuring compliance of contract standards and guidelines, both in-house and at the state level
  • Facilitating the initial contact with women/families that need services as deemed necessary through the Healthy Start Screen, self-referrals and/or community referrals
  • Explaining the options a participant has within the CI&R system of care
  • Facilitating the Healthy Start self-referrals that come into the CI&R system
  • Obtain and facilitate the community referrals that come into the CI&R system
  • Addressing grievances and questions
  • Identifying and working to resolve local problems and enrollment barriers
  • Completing data entry of participant sensitive information
  • Traveling throughout the county to various locations to facilitate the CI&R system
  • Provides other duties as assigned

Knowledge and Abilities:

  • Knowledge of local health and human service providers
  • Superior knowledge of Microsoft Office Suite; quick learner on unfamiliar computer programs
  • Ability to work flexible hours
  • Ability to work independently; self-directed and very motivated
  • Ability to comply with Healthy Start’s confidentiality policy by maintaining the integrity of client sensitive material
  • Ability to effectively communicate, both verbally and in writing
  • Ability to multi-task
  • Ability to establish and maintain effective working relationships with the public and staff in community service organizations

Basic Qualifications:
At least five years of professional experience in social services, health care or related field; professional appearance and demeanor; reliable transportation, valid driver’s license, good driving record and automobile insurance; proficiency in computer applications; detailed orientated, quick learner, self-motivated, and deadline oriented; experience working with diverse communities, organizations and agencies; Nonprofit experience preferred; some experience preferred; College: minimum AA degree required.

Hourly Rate:

Special Note:

  • Required to push/pull up to 20 pounds occasionally and/or up to 10 pounds frequently
  • Involves sitting most of the time
  • Must clear background screening and drug test

Healthy Babies Start With Healthy Moms