Please submit resume’ with references to:

Healthy Start Coalition of Brevard County
Job Description:
Community Connect Supervisor

The Community Connect Supervisor will work collaboratively with participating agency representatives to implement a Coordinated Intake & Referral (CI&R) system to serve at-risk families in Brevard County. The Community Connect Supervisor will supervise the CI&R/Community Connect Staff. The Supervisor will perform aspects of the CI&R system. The CI&R system will utilize the Healthy Start Risk Screen Tool and community referrals. The Community Connect Supervisor will report to the Executive Director.

Specific duties include:

  • Works cooperatively with Coalition members, staff and community partners in communicating the mission, services and goals of the organizations and the CI&R system
  • Ensuring compliance of the standards and guidelines, the State of Florida, WFS and in-house guidelines
  • Assist staff with challenging cases and provide support as needed to ensure effectiveness of the services to clients and appropriate utilization of resources
  • Review caseload with staff to ensure cases are in compliance with program documentation requirements, including but not limited to Initial Intake, attempts, provider feedback or are closed appropriately and in a timely manner
  • Continuously assess staff’s ability to manage their time appropriately and provide strategies to maximize the services to the clients
  • Supervise staff to ensure services are provided in a manner that promotes client engagement and that risk factors are being addressed appropriately
  • Facilitate phone contact with clients in a manner that promotes client engagement and ensure all risks factors are addressed appropriately
  • Provide new employees with appropriate orientation and training or arrange for adequate training for new and existing Community Program Specialists
  • Identifying and working to resolve local problems and enrollment barriers
  • Traveling throughout the county to various locations to facilitate the CI&R system as needed
  • Provides other duties as assigned

Knowledge and Abilities:       

  • Knowledge of local health and human service providers
  • Superior knowledge of Microsoft Office Suite; quick learner on unfamiliar computer programs
  • Ability to work flexible hours; to include evenings and occasional Saturdays
  • Ability to work independently; self-directed and very motivated
  • Ability to comply with Healthy Start’s confidentiality policy by maintaining the integrity of client sensitive material
  • Ability to effectively communicate, both verbally and in writing
  • Ability to multi-task
  • Ability to establish and maintain effective working relationships with the public and staff in community service organizations

Basic Qualifications:

At least five years of professional experience in social services, health care or related field and a minimum of 2 years of supervisory experience; At least an AA degree; Professional appearance and demeanor; Reliable transportation, valid driver’s license, good driving record and proven automobile insurance; Proficiency in computer applications; Detail orientated, quick learner, self-motivated, and deadline oriented; Experience working with diverse communities, organizations and agencies; Preferred: Bi-Lingual, Nonprofit experience, BS/BA Degree.


Special Note: Required to push/pull up to 20 pounds occasionally and/or up to 10 pounds frequently;

Involves sitting most of the time ; Must clear background screening and drug test

Healthy Babies Start With Healthy Moms